Return & Refund Policy
Thank you for shopping at Greal Wear.
If you are not satisfied with your purchase we are here to help.
To return an item, please email firstname.lastname@example.org and include:
- Your order number
- Name on the order
- Email the order was made with
- Your request. (+photos if item has quality issues)
You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the refund within 5-7 business days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you have any questions on how to return your item to us, contact us at email@example.com